How do I cancel my GlobalIndex subscription?

Category: Account

Cancelling your GlobalIndex subscription is straightforward. There are no long-term contracts, and you can cancel at any time from your company dashboard.

  • Log in to your company dashboard using your credentials
  • Navigate to the "Billing" or "Subscription" section in the settings menu
  • Click "Cancel Subscription" and follow the prompts
  • Choose a reason for cancellation (optional but helps us improve)
  • Confirm the cancellation — your subscription will be cancelled immediately
  • After cancellation, your account will revert to the free basic listing
  • You will retain access to your company profile, but premium features will be disabled

What happens after cancellation:

  • Your company profile remains live with the free basic listing — it will not be removed
  • Enhanced search placement, priority indexing, and analytics dashboard are retired
  • You can reactivate your subscription at any time without reapplying
  • No refunds are provided for partial months, but you continue to have access to paid features until the end of the current billing period

If you need assistance, contact our support team at contact@poweredbyai.services.

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